Senior Operations Specialist, KSA - Jeddah

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Senior Operations Specialist, KSA - Jeddah

To monitor and expedite the arrangements for inbound and outbound shipments. Provide reports and analyze inbound, outbound, warehousing related data.

This role will be based in Jeddah

Key Responsibilities;

• Track, monitor, and expedite the incoming and outgoing shipments.

• Daily monitoring of SAP / WMS IDocs integration issues, leading identification of root causes and it’s resolution. Ensure data accuracy within SAP.

• Monitoring cycle and physical wall to wall stock counts and ensuring inventory adjustments are controlled.

• Inventory scrapping is completed physically and in SAP as per BSC policies and procedures.

• Supervise the warehouse team and monitor 3PL activities in line with agreed KPI’s. Hold the 3PL accountable for KPI’s and escalate as required.

• Create a tracking log for delivery issues, identify root causes, assign corrective and preventive actions

• Validate and verify the documentation and labeling for incoming and outgoing shipments.

• All orders are picked, packed and shipped according to customer requirements, including products, packaging, documentation, and transportation lead times. Always operate with a high degree of accuracy consistency.

• All applicable procedures and work instructions are complete and regularly updated according to applicable quality, legal and financial regulations.

• All returns are investigated and completed on time.

• Tracking of 3PL defined KPI'S to support the operations in achieving its objectives and initiatives.

• Identify opportunities for streamlining and automating routine processes. Lead the change management.

• Daily and weekly meetings and reporting are run and managed properly.

Quality Systems Requirements;

In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

For those individuals that supervise others, the following statements are applicable:

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.

• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Other Requirements;

Qualifications:

• 7+ years of experiences in:

• Logistics coordination (importing shipments, customs clearance procedure) at a 3PL environment.

• Warehouse activities coordination (following on the process of receiving shipments into the warehouse, picking and dispatching shipments from the warehouse)

• Experience in SAP / WMS Idoc resolution.

• Running reports and doing analysis on Excel

• Communicating with different internal and external stakeholders

• Strong communicator and great team player

• Problem Solving mind-set

• Analytical Thinking

• Fluency in English and preferable Arabic as well

Good to have:

• SAP superuser experience

• Oracle experience (optional)

• iDoc errors investigation

• SC project management or Change management

• Middleware experience (plus)

• Excel and macros superuser experience

Requisition ID: 593144

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!