Strategic System Manager, Endoscopy

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About this role: 
The Strategic System Manager is an influential and highly esteemed position within the Endoscopy commercial organization. This position requires individuals to possess a strong clinical, economic and collaborative mindset to consistently drive and maximize customer value across the division. Members of the Commercial Strategy Team will be the stewards of implementing our “ONE Endoscopy” strategy in key health systems through value delivery initiatives with the intent to establish long-term contractual commitment and sales results. 

As a SSM, individuals must exhibit strong sales performance, strategic excellence, and the ability to develop and influence key stakeholder relationships. The SSM, working closely with National Accounts and the local sales teams, is responsible for contract implementation, strategic solution sales and overall support to ensure BSC Endoscopy and Surgical Endoscopy is positioned favorably.  Responsibility to identify and engage new stakeholders within the vertical system leadership is essential.    This person will be responsible for driving sales revenue to exceed division priorities, define and develop new business opportunities that clearly reflect the company’s vision and priorities, and contribute to overall team success.  

Your responsibilities will include:  

• Sales Collaboration with Divisional (or National, International, Cross-divisional if necessary) Team Members to determine targets and opportunities across designated influential Health Systems. 
• Assist in the development of customized account plans, value propositions, and solutions to match the IDN, the market, and key system stakeholders. 
• Classify customer clinical needs, goals, and constraints related to patient care, facility efficiencies, & cost containment (where applicable). Determine where BSC solutions can assist in providing a meaningful healthcare solution. 
• Prepare and submit reports to Sales Management by analyzing and compiling data, projections, and other relevant information. 
• Identify user trends (as well as from our FSO) within the Division and maximize use of collected data to establish strategies best suited for the different geographies in the Division. 
• Identify sales forecast gaps, submit corrective strategies, and implement aggressive sales growth tactics. 
• Establish vertical relationships within designated IDN’s for contract and clinical execution and align those relationships across geographies. 
• Develop and enhance relationships through awareness activities, routine customer visits, product demonstrations, educational programs, procedural observation, trade show participation and problem resolution, as well as leveraging key referral sites. 
• Develop relationships with administrative hospital employees and service line leadership to gain knowledge on unique facility business dynamics and to identify key decision makers. 
• Contribute to the contract lifecycle management process by influencing key stakeholders and delivering value to minimize/eliminate the risk of RFP. 
• Attend and participate in customer, company and industry sponsored forums and courses. 
• Identify key referral networks for GI Products, Capital/Exalt, and Scope Solutions Franchises, i.e., Consultants, Infection Prevention Bloggers and Social Media outlets, Equipment Leasing Co.’s, etc. 
• Executes sales targets and contribute to the achievement sales goals of the Division. 
• Coordination of contractual, strategic, and proprietary technology installation within the assigned IDN’s. 
• Delivering Value beyond economic strategies during the life of the contract 
• Maintains knowledge of the industry and the competition, continually seeking information from physicians, economic buyer, and others to challenge, modify and prioritize strategies. Prepare the team to counter the competition. 
• Educate physicians and HCPs on the merits, proper implementation, and overall value proposition by giving presentations and demonstrations. 
• Demonstrate outstanding Communication and collaboration with key BSC Stakeholders – DOS, NA, SIG, MDM, RM, and TM while empowering BSC “ONE Endoscopy” mentality.  
• Effectively collaborate with Professional Education team to deliver strategic Education initiatives and programs. 
• Effectively collaborate with Services and Solutions team to deliver strategic S&S initiatives and programs. 

Required qualifications: 

• 5+ years of successful sales/marketing performance with a preference for additional sales/people leadership experience (3+ years sales leadership preferred) 
• 5+ years of IDN/large health system management including Contract Negotiation, Implementation, and Optimization. 
• Demonstrate the ability to influence key strategic accounts, key administrative and clinical stakeholders, and drive change through health systems. 
• Demonstrates the ability to effectively collaborate and communicate across multiple BSC channels (ONE Endoscopy) and gain consensus across sales divisions. 
• Demonstrates a strong understanding of how a health system operates and show the ability to identify and influence new/current stakeholders. 
• Complete understanding of the GPO/National Accounts strategy 
• 50% travel required.  
• Able to build and maintain strong customer relationships across a diverse call point 
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures. 

Requisition ID: 593599

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions.  This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement.  The goal of the drug testing is to increase workplace safety in compliance with the applicable law.  

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran’s status, age, mental or physical disability, genetic information or any other protected class.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.