Associate Director, Americas Service Delivery for Invoice-to-Cash

Additional Location(s): US-MN-Arden Hills

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.       

About the role:

The Associate Director for Americas Serviced Delivery, Invoice to Cash, is responsible for leading the team and processes related to U.S. Credit & Collections. Optimizing people, process and technology that is focused on maximizing cash flow, mitigating risk and reducing bad debt exposure while focusing on customer retention. This role requires building partnerships with internal and external key stakeholders and driving continuous process improvement within the function.

Work Mode:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our Marlborough, MA, or Arden Hills, MN office at least three days per week.

Visa Sponsorship:
Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Your responsibilities will include:

• Functional expert in Credit and Collections
• Set the strategic direction for the organization and execute programs that align to the strategy
• Management of significant component of Company Cash Flow (~$1B AR) – ensuring robust collection strategies informed by industry best practices
• Build, nurture and motivate a large, multi-location, multi-cultural team with a common goal and expectations for flawless execution
• Establish and maintain collaborative relationships with executive Sales and cross-functional leadership (e.g., Division and Corporate Finance, Contracts/Pricing, Treasury, Customer Care)
• Establish and maintain constructive relationships with external customer executives
• Implements metrics to manage/monitor operational performance across full operation
• Ensure appropriate risk management with regards to the company AR
• Influence upstream processes and behaviors that impact downstream collections, identify areas of process and system improvement that will drive effectiveness and efficiencies 
• Maintain a robust controls framework, performance, and adherence to collection policies & procedures
• Drive automation opportunities that can drive efficiency for the team
• Utilize data analytics to drive decision-making processes and optimize credit and collections strategies
• Ensure a positive customer experience while managing collections

Required qualifications: 

• Bachelor’s degree in Finance, Accounting, Business Administration or a related field.
• 5+ years of experience as a delivery lead for Accounts Receivable, Invoice to Cash teams, Finance, or Global Business Services Shared Service Organizations. 
• 5+ years of experience in a formal leadership role, consistently inspiring and developing team members to reach their full potential while achieving development and organizational objectives.
• Strong leadership skills and ability to motivate diverse teams.
• Outstanding ability to diagnose problems related to process, technology, strategy, or people and implement actions/measures.
• Fluent in English.
• Exceptional communication and interpersonal skills.

Preferred qualifications:

• Advanced degree and/or professional certification (e.g., CPA, CMA).
• 5+ years of relevant work experience within health systems or medical device industry.
• Understanding of the relationship of internal controls and business processes
• Excellent stakeholder engagement and management
• Strong written and verbal skills enabling effective communication
• Experience driving Collections with automation tools such as GetPaid, Blackline or HighRadius

Requisition ID: 597999

Minimum Salary: $140000 

Maximum Salary: $266000 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com--will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements.

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.