Senior Digital Product Manager

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.                

About the role:
Reporting to the Global IT Director, the Digital Product Manager PI within Commercial IT is responsible for driving the deployment of Digital solutions in partnership with the PI division aligning with divisional strategy.  This person will bring their excitement, experience and customer focus to a dynamic and cross functional team. Owns the vision and definition of the product; represents the voice of the user/asset and stakeholders; creates, maintains and prioritizes the backlog providing the Digital Sprint Team with the information they need on what needs to be built and in what order. Collaborates with COE experts and facilitates execution with business stakeholders to align value and drive innovation for digital commerce initiatives.

Your responsibilities will include:

• Develop and execute a strategic vision for digital solutions across the PI division, including defining and prioritizing product capabilities, features, and enhancements to drive business growth and customer satisfaction. 
• Advocate and SME on the full lifecycle of business requirements and implementation and extension of core BSC solutions.
• Define and leverage KPIs, targets and metrics as a method of showing progress, areas of opportunity and where additional analysis is needed. This should include qualitative and quantitative data from customers, business partners and SMEs, and business and system operational data. Partner with data analyst to build and refine dashboards showing KPIs with targets, and metrics that demonstrate feature value.
• Partner and communicate with stakeholders, including business managers and COE team on progress, needs and risks. This will include quarterly lookbacks, work in progress and what is upcoming. Engage appropriate cross-functional team for feature rollout so business and customers have appropriate documentation, presentations, or other artifacts. Work with the architecture team to identify current and future state to ensure alignment with technical vision and standards.
• Champion a customer-first approach, gathering feedback and insights to inform product decisions, leverage product designers to provide recommendations for the best customer experience, and maximize customer satisfaction. 
• Partner with COE on competitive market research to understand industry best practices, trends and what is upcoming.
• Manage and communicate project status to stakeholders and senior leadership.
• Maintain and continuously upgrade knowledge of Digital Health and consumer wellness technologies, external competitive landscape, regulations, clinical settings, clinical workflows, DH product interconnectivity and system integrations, disease states; capable of learning rapidly to fill any knowledge gaps.

Required qualifications: 

• Bachelor's degree in computer science or a related discipline
• 5+ years of experience as a Product Manager delivering digital solutions.
• Deep understanding of order to cash business processes.
• Extensive experience working on both website and mobile application implementations.
• In-depth knowledge of digital trends.
• Data driven decision maker understanding the relationship between key operational metrics and business drivers in the context of the organization's industry and how closely related teams integrate with others to accomplish their objectives and drive efficiencies.
• Strong leadership and decision-making abilities with a history of making challenging tradeoffs in establishing product priorities that have required sophisticated analyses and challenging negotiations
• Experience working in a regulated industry.
• Strong communication skills to convey complex technical concepts to non-technical stakeholders.
• Mastery in agile development practices including leading ceremonies and mentoring team members.
• Experience with project management tools and methodologies.

Preferred qualifications:

• Experience in the medical device or life sciences industry and familiarity with HIPPA, Covered Entity, Privacy and Security Requirements
• Understanding of best practices with medical device products through the full life cycle including familiarity of the processes for launching a physical medical device.
• Broad supply chain business process knowledge
• Expertise in Data Analysis, including use of visualization tools, such as Tableau to measure and track progress to KPIs
• Experience with cloud platforms (e.g., AWS, Azure) for deploying AI solutions.
• Familiarity with ethical considerations and best practices in AI development.
• Experience with SAP Commerce Cloud (Hybris), SAP ECC/S4, Salesforce.com
• Utilize influencing techniques when interacting with stakeholders.
   

Requisition ID: 592941

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran’s status, age, mental or physical disability, genetic information or any other protected class.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.