Capital Equipment and Customer Care Analytics Product Owner

Additional Location(s): Netherlands-Kerkrade; France-Voisins le Bretonneux; Germany-Düsseldorf; Ireland-Cork; Ireland-Galway; Italy-Milan; Poland-Warsaw; Spain-Madrid; United Kingdom-Hemel Hempstead

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.                

About the role:

The Captial Equipment and Customer Care product owner will own the deployment of data analytics and reporting solutions for capital equipment and customer care globally. 

What we are looking for:

⦁    Drives the vision of the product to meet operational and non-operational needs.
⦁    Directly manages and leads BAs and Front-end Engineers, and indirectly manages Back-end engineers to create the solutions needed, so that they can meet business process needs, and various internal and external customer's needs.
⦁    Organizes priorities, removes blockers, networks/markets solutions with the broader CE and CC organization, including global, regional and local functions.
⦁    Identifies strategic opportunities to improve “running the business” through data and/or through partnerships with other teams such as the Global CC and CE automation team, Global CC and CE business process teams, etc. 
⦁    Identifies opportunities to optimize the business beyond operational processes, and insights that enable new business growth.
⦁    Influences global and local process owners in the adoption of standard solutions to support the running of the business.
⦁    Partners with other supply chain and other function’s product teams (locally, regionally and globally) to leverage expertise and solutions. 

Key behaviors:
⦁    Curious and looks to understand processes end-to-end and how they connect to data. 
⦁    Passion for how data combined with the understanding of how things work can yield powerful insights and drive action.
⦁    Holistic mindset but able to translate into chunks of action and get things done – high level of ownership.
⦁    Able to explain complex concepts in simplified ways to their audience – drives change management.
⦁    Looks to develop self, team and others in order for all to be successful.

Education/Experience requirements:
⦁    A technical degree (whether in IT, Engineering, Sciences or otherwise) or equivalent working experience
⦁    Experience of leading/managing teams directly or in a matrix format (at least 2 years)
⦁    Ability to operate in an ambiguous environment.
⦁    Experience in SAP and its processes a plus
 

Requisition ID: 587489

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.