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Manager, Quality

Work mode:  Hybrid
Onsite Location(s): 

Coyol, CR

 Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

 

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

 

Hybrid Roles:

Boston Scientific's hybrid workplace includes WFH and onsite. You will have the opportunity to discuss details in the interview. 

Job Summary:

The Coyol CIS Manager will lead a team within the Endoscopy Quality division, responsible for performing in-depth technical analysis and trending of product complaints as part of the post-market quality process. This role will be the key liaison between the CIS team and cross-functional partners, including R&D, Manufacturing, Design Assurance, and Supplier Quality, to drive initiatives that enhance product quality, ensure compliance, and support continuous improvement.

 

Key Responsibilities:

Lead, develop, and mentor a high-performing team, guiding staff in achieving individual and organizational goals, providing training, and fostering a diverse and inclusive workplace where all members can reach their potential.

Drive quality projects of major magnitude and scope, ensuring alignment with organizational objectives and regulatory requirements.

Monitor and ensure compliance with BSC policies and procedures, ensuring that resources (personnel, tools, etc.) are adequately maintained to meet Quality Policy standards.

Determine appropriate staffing levels and schedules, working with partners to understand priorities, allocate resources effectively, and recruit top talent for the CIS team.

Own and drive deliverables related to quality systems, product quality, and compliance, while maintaining adherence to Global Corporate Metrics for complaint investigations.

 

Qualifications:

Bachelor’s degree in engineering or a related field

5+ years of experience in quality assurance, product quality, or a related field

Strong knowledge of quality systems within the medical device industry

Excellent problem-solving, communication, and organizational skills.

Requisition ID: 601162

 

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

 

 

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.


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