Customer-to-Cash Product Owner - SAP S/4 HANA, Magellan Advance Team

Additional Location(s): US-MN-Maple Grove; US-MA-Marlborough

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.                

About the role:

Boston Scientific is seeking a results-oriented Customer-to-Cash Product Owner to drive strategic elements of the Magellan Program, our global ERP transformation

Magellan is a global business transformation program aimed at migrating our ERP system from ECC to S4 HANA. The program seeks to simplify, standardize, and modernize core business processes, enabling Boston Scientific to leverage data more effectively and position the company for sustainable, profitable growth. Reporting to the Associate Director of the Magellan Advance team, the Customer-to-Cash Product Owner will serve as the primary liaison between the Magellan Program and Customer-to-Cash Business Stakeholders, with an initial focus on the upcoming deployments across US Commercial Divisions, Distribution Centers, and manufacturing sites in Penang and Galway.

The Customer-to-Cash Product Owner will represent the global Magellan strategy, coordinating the planning, communication, and execution efforts while ensuring alignment with the program's implementation roadmap. This role will also have a matrix reporting line to the Customer-to-Cash Transformation Lead and will be responsible for overseeing end-to-end Capital Equipment processes. Additionally, the role will focus on early engagement activities, process optimization, and global template alignment, working closely with business teams on scoping, risk assessments, data cleansing, and change management.

This is a hybrid opportunity requiring three days on-site at either our Marlborough, MA, or Twin Cities, MN, office locations.

Key Responsibilities:

• Gain a thorough understanding of the Magellan Program and its impact across workstreams, including commercial, inbound, manufacturing, outbound, finance, change management, and master data.
• Map stakeholders, establish networks, and mobilize engagement by setting expectations and defining a shared purpose and vision.
• Establish and evolve the SME/Superuser model with business leaders, identifying key global SMEs and ensuring the right regional and site representation for deep-dive and design workshops.
• Drive site assessments and design workshops during the mobilization phase to make critical decisions on key issues.
• Develop and track key performance metrics to measure the success of the Advance Phase across various deployments.
• Continuously assess effectiveness, identifying opportunities for improvement and optimization.
• Drive responsibility, accountability, and ownership of actionable items, managing risks, solving problems, and facilitating prompt decision-making or escalations when necessary.
• Drive all project management disciplines, including defining scopes, charters, roadmaps, and work plans.
• Work with the business to identify critical “big rock” items and key decision points.
• Plan and execute early business mobilization in areas such as data cleansing, application remediation, and process standardization.
• Educate business teams on the existing global template.
• Act as a change leader, simplifying language and storytelling with change management at the core.
• Communicate priorities, monitor progress, and escalate unresolved issues as needed.
• Work closely with the BCP team to proactively mitigate risks.
• Oversee end-to-end Capital Equipment processes.
• Develop the Global Template Library, including process maps, key design decisions, and demos for standard functionality.

Required Qualifications:

• Bachelor's degree in business, IT, engineering, science, or a related field.
• Minimum of 5 years of professional experience, including at least 3 years in project or program management within the medical device field or a similarly regulated industry.
• Demonstrated success in delivering global program management or leading functions related to Magellan transformation, such as Commercial, Order Management, Capital Equipment, Order-to-Cash (OTC), or Service-to-Cash (STC).
• Previous experience managing large-scale change programs or working within complex, matrixed organizational structures.
• Ability and willingness to travel as needed to various locations in the US, Ireland, APAC, and other regions.
• Familiarity with ERP systems and application ecosystems, along with a strong understanding of key business processes.
• Proven ability to shape, communicate, and implement a program vision and strategy, while engaging teams in the process.
• Strong leadership, communication, and influencing abilities, with experience collaborating across global teams.
• High level of professionalism, integrity, and credibility, with the ability to build and maintain trust.
• Demonstrated adaptability and comfort with change in fast-paced environments.
• Ability to build and maintain relationships within key areas such as US Divisions, Supply Chain, and/or Manufacturing.
• Strong commitment to execution, with the ability to manage risks, make decisions, and drive results.

Preferred Qualifications:

• Advanced degree in business, IT, engineering, science, or a related field.
• Technical program management experience.
• Familiarity with Agile, Scaled Agile methodology, design thinking, or lean processes.
• Experience fostering an inclusive work environment, empowering teams, and driving engagement across multiple locations.

Requisition ID: 592853

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran’s status, age, mental or physical disability, genetic information or any other protected class.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

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