Flex Clinical Specialist II

Additional Locations: Canada-AB-Calgary; Canada-AB-Edmonton; Canada-AB-Northern Alberta; Canada-AB-Southern Alberta

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:
Core objective of this Cardiac Rhythm and Electrophysiology Clinical Specialist role is to support the Divisional Manager in achieving the goals and objectives of the Division they represent. To aid the achievement of customer satisfaction and business growth through focused clinical support. 

Please note that this is a contract role that will require a minimum commitment of at least 30 hours per week.
 

Your responsibilities will include:
Commercial Support: Under general direction, serve as primary resource for clinical support consisting of tackling a wide range of issues relating to electrophysiology procedure case support, device implantation, troubleshooting, programming, and patient follow-up for company products.
⦁    Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
⦁    Perform clinical and library research and participate in case reviews and clinical observation by working with physicians and hospital lab staff.
⦁    Attend unit implants and support EP procedures in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
⦁    Meet with existing and potential clients to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
⦁    Develop business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
⦁    Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
⦁    Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
⦁    Providing initial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.

Required qualifications:
⦁    Must possess a university degree (BSc or equivalent) 
⦁    Minimum of 2 years of medical device or hospital experience in a clinical support role in the cardiac sciences space 
⦁    Knowledge reading and interpreting ECGS
⦁    Experience and understanding of electrophysiology procedures
⦁    Track record outstanding clinical support that drives excellence in the field.
⦁    Strong business acumen and strategic problem-solving skills
⦁    Ability to travel Canada wide

Requisition ID: 588586

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!